Terms of Service

Last updated: August 25, 2026

Welcome to El Mariachi Market. These Terms of Service govern your use of our website, elmariachimarket.com, and any purchases made through our online store.

By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website or place an order.

1. Online Store

Our online store is operated by El Mariachi Market and is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products online.

By using our website, you confirm that you are at least the age of majority in your province or territory of residence, or that you are using the website with the supervision and consent of a parent or legal guardian.

You agree not to use our website or products for any unlawful or unauthorized purpose or to violate any applicable laws.

2. Products and Product Information

We make every reasonable effort to ensure that product descriptions, photographs, ingredients, sizes, weights, availability, and other product information displayed on our website are accurate.

However, packaging, labels, product appearance, and other details may occasionally differ from the information or images shown online.

Product availability may change without notice, and some products may be available only in limited quantities.

We reserve the right to:

• Limit the quantity of products available for purchase
• Discontinue products at any time
• Correct errors in product descriptions or pricing
• Refuse or cancel an order when necessary

If we need to cancel or modify an order due to an error or availability issue, we will make reasonable efforts to contact you using the information provided with your order.

3. Prices

All prices displayed on our website are in Canadian dollars (CAD) unless otherwise stated.

Prices and promotions may change without notice.

Applicable taxes and shipping charges will be calculated at checkout where applicable.

We reserve the right to correct pricing errors, including errors caused by technical or typographical issues. If an order has been placed with an incorrect price, we may contact you before processing the order.

4. Orders and Payment

When you place an order through our website, you agree to provide accurate and complete billing, shipping, and contact information.

We reserve the right to refuse or cancel an order at our discretion, including in cases involving:

• Incorrect pricing or product information
• Product availability issues
• Suspected fraudulent or unauthorized transactions
• Unusual or excessive quantities
• Orders that appear to be intended for unauthorized resale

If an order is cancelled after payment has been received, any applicable refund will be issued to the original payment method.

5. Shipping and Delivery

Orders are normally processed within 1–2 business days before being handed over to the selected shipping provider.

Once an order has been shipped, delivery times depend on the shipping service and destination. Delivery estimates are not guaranteed and may be affected by weather, holidays, high shipping volumes, transportation delays, or other circumstances outside our control.

Please refer to our Shipping Policy for additional information about processing and delivery times.

El Mariachi Market is not responsible for delays caused by the shipping carrier after an order has been shipped.

6. Returns and Refunds

Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Please review that policy before making a purchase.

Certain food products may not be eligible for return due to food safety and health regulations.

7. Food Products and Allergens

Many of the products sold through El Mariachi Market are food products.

Customers are responsible for reviewing product labels, ingredients, allergen information, and other product information before consuming a product, particularly if they have a food allergy or dietary restriction.

Product formulations and packaging may change. When in doubt, please refer to the product's current packaging or contact us before purchasing.

8. Third-Party Services and Links

Our website may use third-party services, applications, or links to third-party websites.

These services may have their own terms and privacy policies. El Mariachi Market is not responsible for the content, policies, availability, or practices of third-party websites or services.

9. Customer Feedback and Submissions

If you voluntarily submit reviews, comments, suggestions, photographs, or other content to us, you agree that the content is your own and does not violate the rights of others.

By submitting content to us for use on our website or marketing channels, you give El Mariachi Market permission to use, reproduce, and display that content for business and promotional purposes, unless otherwise agreed.

We reserve the right to remove content that is unlawful, offensive, misleading, or otherwise inappropriate.

10. Prohibited Uses

You may not use our website to:

• Violate any applicable law or regulation
• Attempt to gain unauthorized access to our website or systems
• Upload or transmit malicious software, viruses, or harmful code
• Collect or misuse another person's personal information
• Engage in fraudulent activity
• Interfere with the security or operation of our website
• Scrape, copy, or reproduce website content without permission
• Misrepresent your identity or provide false information

We reserve the right to restrict or terminate access to our website if we believe these Terms have been violated.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we cannot guarantee that the website will always be available, uninterrupted, secure, or free of errors.

We may temporarily suspend or modify the website for maintenance, updates, technical issues, or other operational reasons.

12. Intellectual Property

The content on this website, including text, photographs, logos, graphics, product descriptions, and other materials, belongs to El Mariachi Market or its respective owners and may not be copied, reproduced, modified, or used commercially without written permission.

13. Disclaimer and Limitation of Liability

To the fullest extent permitted by applicable law, El Mariachi Market is not responsible for losses or damages resulting from the use of our website, interruptions to the website, delays caused by third-party service providers, or circumstances beyond our reasonable control.

Nothing in these Terms is intended to limit any rights or protections that cannot legally be excluded under applicable law.

14. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services, or applicable legal requirements.

The most current version will always be posted on this page. Your continued use of our website after changes are posted means that you accept the updated Terms.

15. Governing Law

These Terms of Service are governed by the laws of the Province of British Columbia and the applicable laws of Canada.

Any disputes relating to these Terms or your use of our website will be subject to the applicable courts of British Columbia, unless otherwise required by law.

16. Contact Us

If you have any questions about these Terms of Service, please contact us:

El Mariachi Market
Email: info@donchendo.com
Website: elmariachimarket.com